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We regretfully
announce that the Refugee Housing Program will no longer be able
to distribute the signature Welcome to Your New Home booklets completely
free of charge. Over the past year, shipping costs increased dramatically
as gas prices surged. Unfortunately, when the cost of fuel dropped,
shipping prices did not. In order to continue to be able to provide
this valuable resource to you, we will be asking organizations to
cover the shipping of materials at the nominal rate of approximately
$0.35 per booklet. Mercy Housing will continue to cover the handling
charges of $3.00 per box. As always, PDFs of materials are available
free-of-charge at www.refugeehouse.org.
If you are interested in ordering hard copies of Refugee Housing
Materials, please continue to do so by e-mailing your order to Refugeehouseinfo@mercyhousing.org.
You will be asked for additional information to complete your order.
We will be adding a new electronic order form to our website in
the next few weeks. We look forward to continuing to offer you these
and other resources.
All publications
that are available in pdf format may be downloaded by website visitors.
Unless otherwise noted, hard copies of publications in stock may
be requested at no charge if and only if they are for use by refugees
and asylees arriving in the U.S. within the past five years or by
refugee resettlement agencies and Ethnic Community Based Organizations
working with refugees and asylees. To order hard copies of materials,
contact us with the numbers and languages
of each publication you wish to order. Include your full name and
mailing address for prompt response

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Promising
Practices in Refugee Housing
(Available
in English only) |
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Housing
Orientation Booklet |
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WELCOME TO YOUR NEW HOME
A comprehensive Housing Orientation
workbook. Each page contains large, brightly colored illustrations
of “do’s” and “don’ts”. The
booklet addresses apartment maintenance, safety and security,
mail and notices, being a good neighbor and energy conservation.
All publications that are available
in pdf format may be downloaded by website visitors. Unless otherwise
noted, hard copies of publications in stock may be requested at
no charge if and only if they are for use refugees and asylees
arriving in the U.S. within the past five years or by refugee
resettlement agencies and Ethnic Community Based Organizations
working with refugees and asylees.
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This
publication is only available from the website. Download
and print as necessary!
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Please Repair...
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Download
PDF Files of Booklet

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PLEASE REPAIR...
Renters and landlords need to effectively
communicate about repairs! This illustrated housing repair guide
to help refugees and other renters with limited English communicate
repair requests in a way that is understood by property managers.
It is designed to be printed double-sided, except the "Report
Immediately" page which should be single-sided and on bright
colored paper!
This publication is
only available from the website. Download and print as necessary! |
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RENTING HOUSING IN THE UNITED
STATES: A GUIDE FOR NEW AMERICANS
The first step to being a successful
renter is understanding your rights and responsibilities.
Renting Housing in the United
States: A Guide for New Americans, a
three-fold brochure, provides useful tips on what you need to
know to obtain and maintain rental housing. The information is
generally a very condensed version of that contained in Welcome
to Your New Home.The brochure is available in English,
Russian, and Serbo-Croatian.
All publications that are available
in pdf format may be downloaded by website visitors. Unless otherwise
noted, hard copies of publications in stock may be requested at
no charge if and only if they are for use refugees and asylees
arriving in the U.S. within the past five years or by refugee
resettlement agencies and Ethnic Community Based Organizations
working with refugees and asylees.
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Landlord's Guide Brochure |
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RENTING TO REFUGEES: A LANDLORD'S
GUIDE
Renting to Refugees: A Landlord's
Guide is an informative brochure designed to be given
to landlords. It describes why refugees are good renters, identifies
resettlement resources of interest to property managers, and provides
tips on problem solving issues between property managers and refugees.
All publications that are available
in pdf format may be downloaded by website visitors. Unless otherwise
noted, hard copies of publications in stock may be requested at
no charge if and only if they are for use refugees and asylees
arriving in the U.S. within the past five years or by refugee
resettlement agencies and Ethnic Community Based Organizations
working with refugees and asylees.
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HOME
OWNERSHIP
There are a number of home ownership
resources available. One of the best sources is the Fannie
Mae Foundation, which provides a wide variety of homeownership
materials you can download or order. These materials are available
in a variety of languages. Also
see the extensive information directed toward refugee home ownership.
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Now
Available:
New
Roots in Common Ground
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"New
Roots in Common Ground” a video companion
to the “Welcome…” booklets, is now available
in limited quantities. This 55 minute DVD features peer-to-peer
housing advice from refugee families as well as informative
interviews with landlords, property maintenance staff
and public safety officers to share some of the most important
points a refugee must know about housing in the United
States. Each DVD set includes versions with voiceovers
in Arabic, Burmese, English, French, Kiswahili, Somali
and Spanish. An interactive discussion guide will be available
to help guide deeper conversation about housing issues.
Copies have been distributed to all ORR-recognized resettlement
partners including local affiliates of voluntary agencies
and MAAs. If your organization has not received a copy
or you would like to order additional copies, please contact
us.
Download
the “New Roots in Common Ground Discussion and Activity
Guide (PDF,
Word)
Watch
Excerpt of New Roots Video Now! |
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Refugee
Housing Brochure
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Download
a copy of this informational brochure about Mercy
Housing’s Refugee Housing Program, or contact us
to order copies for your partners.
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Household
Pests: An Interactive PowerPoint Presentation
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Mercy
Housing created this interactive
PowerPoint presentation to share basic information
about bedbugs and cockroaches with a diverse group of
refugees and their neighbors. Click on the “Notes”
view of the presentation to see activities for each slide.
Feel free to edit and modify this presentation to suit
your needs. Note that the information contained in the
presentation is based on our research but does not constitute
professional entomological advice.
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